Proactive Managed Services
Substantial service improvements and cost reductions are achieved through a proactive managed services model. Tech Support Inc's full-service, enterprise level approach delivers the greatest business value by anticipating system problems and events before they occur, at their earliest stages. In addition, Tech Support Inc provides our client's with an all inclusive 24x7 Dedicated Live Helpdesk and Global On Site Technical Services - wherever and whenever you need them.
Key features of the center include high-end security and surveillance systems, fire protection systems, and back-up power generators to help ensure client data is safe and secure.
Services Overview
Tech Support Inc's suite of proactive managed services include:
- Proactive Systems Optimization and Monitoring
- Component Level Monitoring with CREM Security Control
- Software Metering and Compliancy Control
- Secure Wireless Management Systems
- Network Security Administration Management
- Web Security Filtering and Reporting
- Vulnerability Monitoring and Remediation
- Risk Assessment Computing Standards
- IT Budget Analysis and Procurement Assistance
- Enterprise Class Data Storage and Disaster Planning
- 24x7 - 4 Tier, Dedicated End User Helpdesk
- Global On Site Technical Services Teams
Proactive Managed Plan Options
Tech Support Inc's suite of proactive managed services include: